Select your location from the map or the list below.

  • Upstate University Hospital, Downtown Campus
  • Upstate Golisano Children's Hospital and University Hospital East Tower
  • Upstate University Hospital, Community Campus
  • Upstate Health Care Center (UHCC)
  • Weiskotten Hall
  • Upstate Specialty Services Center at 550 Harrison St.

Click the Menu icon in the top left to navigate throughout the app.

  • Change Location
  • Where to Park
  • Preparing for Your Stay
  • Food Services
  • Call Upstate
  • Visit Full Website
  • Get Directions for:

Prepare for Your Stay

We want your stay to be as comfortable as possible. Here are some recommendations on what to bring and leave home.

Items we provide:

  • Toothbrush
  • Toothpaste
  • Shampoo
  • Lotion
  • Mouthwash
  • Hospital gown

What to Bring to the Hospital

For a child, bring a favorite toy
For an adult, a magazine or book to read
Limited personal belongings
Labeled case or container for dentures, eyeglasses or hearing aides
Loose-fitting comfortable clothing, including footwear
Your insurance cards, photo identification and/or Social Security card
A copy of any Advance Directive you have previously completed. If you do not have an Advance Directive or have questions, please visit:

What to Leave at Home

  • All electrical equipment
  • Large sums of money and credit cards. For your convenience we can collect patient responsibility amounts such as co-pays viacredit card prior to arrival or at discharge. You may only need money for such things as newspapers or any items purchased from the hospital gift shop. You may order TV and telephone services by credit card.
  • Jewelry and other valuables
  • Latex balloons as some people are allergic to the latex. Mylar balloons are a safe alternative.
  • Medications from home
  • Alcohol, illegal drugs and weapons
  • Blankets, pillows and sheets, Upstate will provide linens for overnight visitors.

    What do those initials mean?

    Many of the names on hospital nametags end with a cluster of capital letters. "MD" and "RN" are easy to decipher, but an academic medical center depends on more than medical doctors and registered nurse.

    More Info...

    An "attending" physician is the one in charge of your care. A "resident" is a physician who has completed medical school and is now caring for patients under the guidance of an attending physician; a first- year resident is known as an "intern." A "fellow" is a physician who has completed residency training and is undertaking additional training in a particular specialty. A physician with "DO" after his or her name is a doctor of osteopathic medicine. Just like a medical doctor, they prescribe drugs, perform surgery and use technology to diagnose disease and evaluate injury, but their approach is more holistic and appreciative of the body’s innate ability to heal itself. Physicians with "MBBS," "MBBA" or "MBChB" attended a medical school that follows a style of education more prevalent in the United Kingdom, India and other Commonwealth countries. A physician who is "board certified" has demonstrated his or her knowledge and skills in a particular specialty and has been recognized by a certifying board. Some physicians have extra letters after their names that recognize additional professional qualifications, expertise or ethical conduct within their specialty. Examples: FACOG (fellow of the American College of Obstetricians and Gynecolo- gists) or FACEP (fellow of the American College of Emergency Physicians.)

    • CRNA - certified registered nurse anesthetist
    • CCP - clinical cardiac perfusionist
    • CDE - certified diabetes educator
    • CNM - certified nurse-midwife
    • CNS - clinical nurse specialist
    • DDS - doctor of dentistry
    • DO - doctor of osteopathic medicine
    • DPM - doctor of podiatric medicine
    • DPT - doctorate in physical therapy
    • DrPH - doctorate in public health
    • FNP - family nurse practitioner
    • HPSC - hospital patient service clerk
    • JD - doctorate in law
    • LCSW - licensed clinical social worker
    • LPN - licensed practical nurse
    • MBBS, MBBA, MBChB - doctor of medicine (UK, India, Commonwealth Countries)
    • MBE - masters in bioethics
    • MD - doctor of medicine (US & Canada)
    • MPH - masters of public health
    • MSN - masters of nursing
    • MSEd - masters of education
    • MSW - masters of social work
    • NICN - neonatal intensive care nursing
    • NP - nurse practitioner
    • OT - occupational therapist
    • PA - physician assistant
    • PharmD - doctor of pharmacy
    • PhD - doctoral degree
    • PNP - pediatric nurse practitioner
    • PT - physical therapist
    • RD - registered dietitian
    • RDCS - registered diagnostic cardiac sonographer
    • RDMS - registered diagnostic medical sonographer
    • RN - registered nurse
    • RT - respiratory therapist
    • RVT - registered vascular technologist


    Your Secure, Online Health Connection

    Your health is important to you around the clock—not just during office hours. That's why Upstate Medical University offers MyChart. With this internet connection to your doctor's office, you can request appointments and prescription refills, review your health history and more—online, any time.Visit:

    MyChart will allow you to securely:

    • Access your test results
    • Request prescripton renewals
    • View your recent clinic visits
    • Request appointments

    How Do I Use MyChart?

    Patients who wish to participate will be issued a MyChart activation code during their clinic visit. This code will enable you to login and create your own user ID and password.

    More Questions?

    Visit our FAQ page or call our MyChart Patient Support Line at 1-800-231-6899.